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Frequently Asked Questions
The Folks at Central Reservations of Mammoth have been helping rental guests enjoy the Mammoth Resort Corridor Since 1981. The Questions on the list below are just a summary of the questions we have been frequently asked over the year.
We really enjoy answering questions and talking about the Mammoth Lakes Ski Resort Area. Please do not hesitate to contact us with your questions, we are happy to use our experience and local area knowledge as a resource. We look forward to having you visit us.
What are your Check-In and Check-Out Times?
Check-In Anytime After 4 pm (doesn’t matter how late) and Check-Out by 10 am.
What is your minimum number of nights stay?
2 Nights Minimum Stay (Non Holiday)
Do Vacation Rentals Have WIFI
Wireless Internet access is provided as a free service by many of our vacation rental owners. Using our website’s online reservation search feature you can search for units that offer complementary Internet Access. If Internet Access is not offered for free it is available in most locations for $10 a day.
Yo Dude, how old do you have to be to rent one of your Mammoth Vacation Rentals?
Dude you need to be 21 years or older and have a major credit card in your name to hold a reservation. We reserve the right to deny renting to anyone less than 21 years of age.
What are your Payment Policies?
At the Time of making the reservation we take a credit card to HOLD THE Reservation. We offer discounts and free night discount packages on most of our rental rates. We do not accept credit cards on discounted reservations in order to keep our lodging rates low for our rental guests. We do not accept Credit Card Payment on Holiday Reservations.
What is your deposit policy?
Our Reservation deposit is 50% of the reservation and is due with in 7 days of making the reservation and the full payment Balance is due 30 days prior to Arrival Date. Payment is due in full on Reservations made less than 30 Days.
What is Your Cancellation Policy and do you have a Cancellation fee?
We have a 30-day cancellation policy. There is no refund of the full amount if you cancel within 30 days of arrival unless we can rebook the reservation for you. All Cancellations made after your initial booking are subject to a $100 cancellation fee.
Do you offer Travel Trip Insurance?
Yes we do. Travel Insurance is optional when making your reservation. We highly recommend when making reservations guests take out Travel Insurance to protect their travel investment.
Do you allow pets?
Not all of our units are pet friendly. We do have some units that are pet-friendly. Please check to see if the vacation rental you are interested in is pet-friendly. There is an additional $50.00 Pet Fee per stay.
What do I do if I am going to Arrive Late to Check In?
Follow the Check-In instructions on your confirmation. Keys to your vacation rental are available 24/7 anytime after 4 PM. Check-In.
Where can I find the latest information on California and Nevada Roads?
California Road information is provided by Cal Trans 800/427-7623 (800/427-ROAD) or 511 and enter in the highway #’s. For Mammoth you would enter Highway 395 and Highway 203
Nevada Road information is provided by Nevada DOT 877/687-6237 (877/NVROADS)
What is your policy regarding smoking in the units?
All of our units are NO SMOKING.
Is there any additional parking available in town?
During the winter months there is no street parking allowed in the town of Mammoth due to snow removal. Please do not bring more vehicles than are allowed per unit.
Can I bring my RV, Boat or Motorhome?
Most complexes do not allow for any additional parking of these vehicles. There is one RV Park in Mammoth.
Is Maid Service Provided?
Your unit will be clean and set-up for your arrival. We do not have daily maid service, although this can be requested for an additional charge. Upon your departure we ask that you start the dishwasher and take out your trash.
Can I get more linens and supplies?
You can exchange your towels & or linens every other day if needed. Please be energy conscious and help us to keep our rates low by conserving your supplies. Please bring your own beach towels for use at the pool, jacuzzi and sauna.
What if I leave any personal property in the unit after my departure?
Please contact us as soon as you realize something has been left behind. We will do our best to locate your property and return it to you upon request for a fee to cover the shipping. We will not be responsible for loss of money, jewelry or valuables of any kind.
What if the roads are closed?
We cannot guarantee the snow, weather or road conditions. The optional travel insurance would cover this for you.
What if the power goes out?
We also cannot be responsible for any power, cable or telephone outages, pool or spa breakdowns while you are visiting with us in Mammoth Lakes.
What units are located next to Mammoth Lake Resort?
There is not one lake in Mammoth. The Mammoth Lakes Basin is comprised of quite a few small lakes, which are accessible in the summertime. This road is closed in the winter but Lakes Basin trails are open for Cross Country Skiing and Snowshoeing. Campgrounds are the main choice at the Lakes Basin.
Does Mammoth have a tax on rooms like other resorts?
The mainstay of the Town's tax revenue is the Transient Occupancy Tax (TOT). The 13% tax is added to the rental of any lodging facility and campgrounds for stays of less than a month.
What's The Weather going to be like when I am in Mammoth? Really we get this question a lot.
In summer, temperatures average 75-80 degrees for a high and seldom dips below 40 for a low. Winter temperatures average 30-40 degrees for a high and 10-20 degrees for a low with mostly sunny skies. Based on figures compiled for more than 20 years, snowfall at Mammoth Mountain Ski Area averages 33 feet or 400 inches (10 meters) per year. When ever you visit higher elevations like Mammoth come prepared for a range of temperatures and weather. Regular visitors to the High Sierra like to say "if you want to know what the weather is going to be like wait 5 minutes it will change." Weather is part of the adventure whenever you are in the High Sierra and part of the reason people come back year after year.
What is the elevation of Mammoth Mountain and Town.
The elevation of Mammoth Mountain is 11,053 feet and the Town of Mammoth Lakes sits at an altitude of 7,800 - 8,000 feet. The surrounding mountains rise to elevations exceeding 12,000 feet.